Deposit refund delays — what tenants can do in Uganda

The deposit fight usually starts with "you damaged the wall" when the wall was damaged before you arrived. Move-in photos are your defence.

Before you leave

Reference move-in photos during handover
Get agreement on what will be deducted, if anything
Confirm refund timeline and MoMo number

If refund stalls

Send a polite written summary with dates. Escalate to a neutral third party if you used an agent or PMC. Keep emotion out of messages — facts only.

Prevention beats cure

Never pay deposit without viewing. Never skip handover inspection. Never lose receipts.

This is practical guidance for renters and landlords in Uganda — not legal advice. For disputes, consult a qualified professional.

What we are not saying

We are not saying every agent is bad. We are not saying every Facebook ad is a scam. We are not saying an app replaces visiting the property.

We are saying you deserve a rental market where location and price are not mysteries — and where founders do not inflate numbers to impress investors.

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